🇬🇧 United Kingdom
GamCare — National Gambling Helpline
24/7 phone and live chat support.
gamcare.org.ukOur position
Clevercratelistscrt is a location directory. We do not promote gambling, publish odds, offer tips or carry bonus promotions. We list licensed venues because regulated premises are subject to age checks, staff training, self-exclusion duties and complaint procedures that protect customers.
Recognising the signs of harm
- Spending more money or time than you intended
- Chasing losses or borrowing to gamble
- Hiding gambling from family or friends
- Feeling anxious, irritable or low about gambling
Practical safeguards
- Set a fixed budget you can afford to lose and leave cards at home.
- Set a time limit for any visit and take regular breaks.
- Never treat gambling as income or a way to solve money problems.
- Use bank gambling blocks offered by many banks and card issuers.
Free, confidential support
These organisations are independent of the gambling industry’s commercial interests and offer free help for gamblers and those affected.
🇬🇧 United Kingdom
BeGambleAware
Information, self-assessment tools and treatment signposting.
begambleaware.org🇮🇪 Ireland
Problem Gambling Ireland
Counselling, information and support for individuals and families.
problemgambling.ie🇲🇹 Malta
Responsible Gaming Foundation
Prevention, education and support services. National Supportline: 179.
rgf.org.mt🇪🇸 Spain
Jugar Bien & FEJAR
Official safer-gambling portal plus a national federation of support associations.
🇦🇺 Australia
Gambling Help Online
24/7 national phone, chat and email counselling.
gamblinghelponline.org.auSelf-exclusion schemes
Self-exclusion is a formal request to be refused gambling services for a set period. You can usually start the process by speaking to staff at any licensed venue.
🇬🇧 United Kingdom
The Multi-Operator Self-Exclusion Scheme (MOSES) lets you exclude from betting shops in a chosen area in one step. GAMSTOP covers licensed online operators. Staff in any shop can also exclude you on the spot.
🇮🇪 Ireland
Operators provide self-exclusion on request. The Gambling Regulation Act 2024 provides for a National Gambling Exclusion Register administered by GRAI.
gamblingregulator.ie🇲🇹 Malta
Licensed operators must offer self-exclusion tools. The Responsible Gaming Foundation and MGA provide guidance on excluding from gaming services.
mga.org.mt🇪🇸 Spain
The national RGIAJ register (Registro General de Interdicciones de Acceso al Juego) applies to online gambling; autonomous communities run registers for in-person venues.
ordenacionjuego.es🇦🇺 Australia
BetStop is the National Self-Exclusion Register for online and phone wagering. For pubs, clubs and TAB outlets, state-based venue self-exclusion programs apply — Gambling Help Online can connect you with your state’s program.
Official gambling regulators
Use these official sources to verify an operator’s licence or raise a concern about a venue.
| Jurisdiction | Regulator | Scope | Official website |
|---|---|---|---|
| 🇬🇧 Great Britain | UK Gambling Commission | Operating licences; local councils issue premises licences | gamblingcommission.gov.uk |
| 🇮🇪 Ireland | Gambling Regulatory Authority of Ireland | Licensing & supervision under the 2024 Act | gamblingregulator.ie |
| 🇲🇹 Malta | Malta Gaming Authority | All gaming & betting licences; licensee register | mga.org.mt |
| 🇪🇸 Spain (national) | Dirección General de Ordenación del Juego | Online gambling; RGIAJ register | ordenacionjuego.es |
| 🇪🇸 Spain (regional) | Autonomous community gaming authorities | In-person betting premises (e.g. Madrid, Catalonia, Galicia, Basque Country) | Via each regional government |
| 🇦🇺 New South Wales | Liquor & Gaming NSW | Retail wagering & venues | liquorandgaming.nsw.gov.au |
| 🇦🇺 Victoria | Victorian Gambling and Casino Control Commission | Wagering & gaming | vgccc.vic.gov.au |
| 🇦🇺 Queensland | Office of Liquor and Gaming Regulation | Wagering & gaming | business.qld.gov.au |
| 🇦🇺 Western Australia | Gaming and Wagering Commission of WA | Wagering & gaming | dlgsc.wa.gov.au |
| 🇦🇺 National | Australian Communications and Media Authority | Interactive (online) gambling compliance | acma.gov.au |
Visiting a licensed venue: what to expect
Age verification
Staff may ask anyone who looks under 25 for photo ID before serving them.
Rules on display
Licensed venues provide betting rules, complaint procedures and safer-gambling information on request.
Complaints
Raise issues with the operator first; if unresolved, use its approved dispute service or contact the regulator.